Now that you're acquainted with Viber Community's basic features, let's move on to the advanced features: message features and moderation capabilities. Besides that, members who enable private messages can contact each other while keeping their numbers hidden. Most importantly, Viber is protective of its users' privacy so no one, including superadmins and admins, can see members’ phone numbers. When a new member joins the Community, they will get full access to the chat history to view conversations, insights and updates shared prior to their membership. Those who want to join the Community must have the Viber app installed on their phones. To grow a Community, superadmins can share the Community’s link on their website and social media or allow members to invite their contacts through an invite link.

Members are Viber users who join the Community and must abide by the Community guidelines.

Admins are appointed by superadmins and play a vital role in moderating and creating Community content.

Superadmin or the Community’s creator has full control over the Community.

For more detailed information, read the Viber Communities knowledge base article. Here’s a simple summary of Viber Community’s tiered management roles.

As a result, Viber has introduced tiered management roles to assist businesses in managing and moderating their Communities.

The most remarkable aspect of Viber Community is its ability to have an unlimited number of members.

We’ll explore these features in the next section. It is normally used by celebrities to connect with their fans and by businesses to gather prospects and share updates, promotions and more.Ĭompared to Viber Groups, Viber Communities support more members, have more advanced features and are ideal for privacy-conscious users. Viber Community, formerly known as Viber Public Chat, is a huge chatroom consisting of people with a common interest. Want to know how to use Viber Community for your business? This article will explain everything you need to know about Viber Communities, including Viber Community features and how to create and grow your Community.

How to use a viber